Privacy Policy
Neptari Intelligence, LLC ("Neptari," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit neptari.com (the "Site") or engage our consulting services (collectively, the "Services").
By using the Site or Services, you agree to the terms of this Policy. If you do not agree, please do not use the Site or Services.
1. Information We Collect
1.1 Information you provide
- Contact information: name, email, organization, phone number, and message content when you submit our contact form or correspond with us.
- Engagement information: business data, documents, and materials you share with us during a consulting engagement.
1.2 Information collected automatically
- Usage data: IP address, browser type, device identifiers, pages visited, referring URL, and timestamps.
- Cookies and similar technologies: we may use cookies, web beacons, and analytics tools (e.g., privacy-focused analytics) to understand site usage. You can disable cookies through your browser settings.
1.3 Information from third parties
We may receive limited information from analytics providers, content delivery networks (e.g., Cloudflare), email providers, and form-processing services we use to operate the Site.
2. How We Use Information
- Respond to inquiries and provide requested information.
- Deliver, manage, and improve our Services.
- Communicate about engagements, updates, and relevant insights.
- Maintain the security, integrity, and performance of the Site.
- Comply with legal obligations and enforce our agreements.
3. Legal Bases for Processing
Where required by law (e.g., GDPR), we process personal data on the bases of: your consent, performance of a contract, our legitimate business interests, and compliance with legal obligations.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers (e.g., hosting, email, analytics, form processing) acting on our behalf under confidentiality obligations.
- Legal and regulatory authorities when required by law, subpoena, or to protect our rights, property, or safety.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, with appropriate confidentiality measures.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Engagement materials are retained pursuant to the terms of the applicable engagement.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
- Opt out of marketing communications at any time by emailing hello@neptari.com.
California residents (CCPA/CPRA): You may request disclosure of personal information collected, request deletion, and opt out of sale or sharing. We do not sell personal information.
8. Children's Privacy
The Site and Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
9. International Data Transfers
Neptari is based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other jurisdictions with different data protection laws.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site or Services after changes constitutes acceptance of the revised Policy.
12. Contact Us
Questions about this Policy or our privacy practices?
Neptari Intelligence, LLC
Charlotte, NC 28203, United States
Email: hello@neptari.com
Phone: (813) 557-8755